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Terms of Service

Last updated: June 2026

About JobWrap

JobWrap is a voice-first service report tool for air conditioning and HVAC technicians. It helps you record job notes, generate structured service reports, and share them with customers.

By creating an account or using JobWrap, you agree to these terms.

Using JobWrap

JobWrap is free to use. It is provided as-is, and we may update, change or discontinue features from time to time.

Your data

You own your data. Your reports, customers, and business information belong to you. We store them securely to provide the service and do not use them for any other purpose.

You can request deletion of your account and all associated data at any time by contacting us.

Acceptable use

You agree not to:

  • Use JobWrap for any unlawful purpose
  • Attempt to access or tamper with another user's data
  • Abuse or overload the service in a way that disrupts other users
  • Reverse engineer or attempt to extract the source code

We reserve the right to suspend or terminate accounts that violate these terms.

AI-generated content

JobWrap uses AI to generate report text from your job notes. The generated content is a starting point — you are responsible for reviewing, editing, and verifying all report content before sharing it with customers.

We make no warranty that AI-generated reports are accurate, complete, or suitable for any specific purpose.

Shared report links

When you create a share link, the report content is made publicly accessible via that URL for 90 days. Anyone with the link can view the report. Only share links with people you intend to share the report with.

Availability

We aim to keep JobWrap available at all times but cannot guarantee uninterrupted access. We may perform maintenance, apply updates, or experience outages. We will endeavour to minimise disruption.

Limitation of liability

JobWrap is provided “as is”. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including loss of data or business.

Our total liability to you for any claim is limited to the maximum extent permitted by law.

Changes to these terms

We may update these terms from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of JobWrap after changes take effect means you accept the updated terms.

Contact

Questions? Get in touch

These terms are provided for transparency and may be updated as JobWrap develops.

JobWrap is operated by Level Design Australia Pty Ltd.